FAQ's
How can I be sure the handbag is authentic?
Every handbag at Qivra goes through a strict multi-point authentication process. Our experts carefully examine craftsmanship, materials, hardware engravings, and brand identifiers before any item is listed.
Why should I buy pre-owned luxury instead of new?
Pre-owned luxury offers access to iconic designer pieces at a more accessible price while still maintaining exceptional quality. Many classic handbags also retain strong resale value over time.
Will the handbag look exactly like the photos?
Yes. We use high-resolution images of the actual item you will receive. Any visible signs of wear are clearly shown and described to ensure complete transparency.
What if I’m not satisfied with my purchase?
Customer confidence is important to us. If you have any concerns after receiving your item, please contact us and we will assist you according to our store policy.
Why do you only have one piece available?
Because we specialize in pre-owned luxury, each handbag is unique and individually sourced. Once a piece is sold, it may be difficult to source the exact same model and condition again.
Are your handbags professionally cleaned or restored?
Our handbags are carefully inspected and, when appropriate, gently prepared to ensure they arrive in the best possible condition without altering their authenticity.
Is buying luxury resale safe?
Yes. Purchasing from a trusted and authenticated resale platform like Qivra allows you to access genuine luxury pieces with full transparency and professional verification.
How quickly will my order be shipped?
Orders are processed promptly and shipped through trusted international couriers. Once dispatched, tracking information will be provided so you can monitor your delivery.
Do luxury handbags hold their value?
Many iconic designer handbags maintain strong demand in the resale market. Timeless styles from well-known luxury brands often retain value over time.
Can I reserve an item while deciding?
Yes. In many cases we can briefly reserve a handbag while you finalize your decision, subject to availability. Please contact us if you would like us to hold a piece.
How can I contact Qivra for assistance?
You can contact our team through WhatsApp, email, or the contact form on our website. We are always happy to help with any questions before or after your purchase.
